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Our Privacy Policy

MDM Consulting is committed to protecting the privacy and security of your personal information. This policy describes how we collect and use personal data about you during and after your relationship with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Our Contact Details

If you have any questions about this privacy policy or our data protection practices, please contact us.

2. The Personal Data We Collect

We may collect, store, and use the following categories of personal information about you:

  • Identity information: Name, title, and job title.

  • Contact information: Business address, email address, and telephone numbers.

  • Professional information: Details of your qualifications, skills, experience, and career history.

  • Financial information: Bank account and payment details for contractual purposes.

  • Website usage data: Technical information including IP addresses, browser types, and usage patterns when you visit our website (if applicable).

We do not generally collect "special categories" of sensitive personal information (such as health, race, or religious beliefs).

3. How We Collect Your Personal Data

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When you engage us for consulting services.

  • When you use our website or contact us via email or phone.

  • When you subscribe to our newsletter or request information.

  • When you apply for a job or consultancy opportunity with us.

We may also receive personal data indirectly from third-party sources, such as professional networking sites or referrals, if applicable.

4. How We Use Your Personal Data and Our Lawful Bases

We use the information you have given us to perform our services and manage our business relationship with you. Under the UK GDPR, we must have a lawful basis for processing your information. The bases we rely on are:

  • (a) Performance of a contract: To fulfil our contractual obligations to you or your organisation, such as delivering consulting services and processing payments.

  • (b) Legal obligation: To comply with legal or regulatory requirements (e.g., tax and accounting laws).

  • (c) Legitimate interests: For our own legitimate interests or those of a third party (e.g., keeping records of services provided, requesting feedback, marketing our services where appropriate, or detecting fraud). We ensure these interests do not override your rights.

  • (d) Consent: In specific situations, we may ask for your explicit consent to process your data (e.g., to send you marketing emails). You can remove your consent at any time.

5. Who We Share Your Personal Data With

We may share your data with trusted third parties for the purposes listed above, including:

  • HMRC and other regulatory authorities if legally required.

  • Professional advisors such as accountants, lawyers, or insurers.

  • IT service providers and data storage providers.

We will not sell or share your data with third parties for their own independent marketing purposes.

6. How Long We Keep Your Personal Data

We will only keep your personal information for as long as necessary to fulfil the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

7. Your Rights Under UK GDPR

Under data protection law, you have rights including:

  • Your right of access: You can ask for copies of your personal data.

  • Your right to rectification: You can ask us to correct inaccurate or incomplete personal data.

  • Your right to erasure: You can ask us to delete your personal data in certain circumstances.

  • Your right to restriction of processing: You can ask us to limit how we use your personal data in certain circumstances.

  • Your right to object to processing: You can object to our use of your personal data for marketing purposes or other specific situations.

  • Your right to data portability: You can ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

8. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@mdm-consulting.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

  • The ICO's address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

  • ICO Helpline number: 0303 123 1113

  • ICO website: https://www.ico.org.uk

9. Changes to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or the law. The updated version will be posted on our website.

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